If you are looking to join a team that is committed to helping people achieve homeownership, then you've come to the right place. As a company that is entirely owned by credit unions, we are looking for talented team members that are committed to providing great service.
If you are a motivated professional with outstanding communication skills, a commitment to excellence, and a desire to embrace and deliver extraordinary member experiences, we are looking for you. In turn, we provide a motivating and inspiring work environment that will provide you with personal and professional growth.
Before applying, we strongly encourage you to read our Vision and Core Values. Since we live by them, you should be sure that you can fully support them.
To apply to any of our career opportunities, click the button below to complete an application and upload your resume.
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At Mortgage Center, our core values are very important to us. They set the standard for how we treat our customers, each other, and it's our way to publicly commit to delivering our best every day. This is who we are!
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We act with urgency, to benefit our partners, members, and the company. We move fast and adapt because when we move slowly, our competition gets ahead of us and we miss opportunities.
We ignore the voice in our heads that says “that can wait until tomorrow.” When we act today, another decision is made, another deadline is met, and tomorrow is now open to accomplish more. We all commit and hold each other accountable to act quickly and do what we say we’ll do. We are passionate about the teamwork and delivering today, which makes us a leader in the CUSO industry.
Kindness, openness, and honesty build the strongest relationships. It’s critical that team members act with integrity in all of their relationships. That our partners – teammates, members, credit unions, vendors – are all treated well. When we trust each other, we are able to challenge each other, to encourage each other to do a little more, to dig a little deeper, and to improve each day. We can do all of this because trust does not place blame. Trust says, “if I was in your position, the problem would have still occurred.” Working together, we can understand it and fix it
This is respect, trust, and honesty. They are the foundation for how we work together.
We are selective when choosing a partner because they are a reflection of us. Our team members are our partners. Our vendors are our partners. Our credit unions are our partners. We hire and do business with people who match our values. Our team members are encouraged to take the lead to form great partnerships by acting collaboratively, not competitively. This is done by creating close business and personal relationships.
We choose partners that fit our culture, and who have the same dedication around service and urgency as we do.
We use every interaction to wow our partners. Service is not just something we do, it’s who we are. We dedicate ourselves to saying “yes” and doing whatever it takes to provide a memorable experience. It is an emotional connection we make with our partners that turns them into promoters.
Strong relationships start with humility and kindness. Humility means we act with gratitude; gratitude for our teammates, our members, our credit unions, and our vendors. We never take them for granted. Results do not happen without help from others. Team members cannot succeed alone here. Team member relationships with people are how things get done.
Serve with a humble heart. Find joy in serving, and treat others as they want to be treated.
Companies that are unable to adapt, to be agile, and to manage change fall behind their competition. We will never come to a place where what we have done is good enough. We always strive to do better. The status quo will never be accepted.
Change is constant. This is especially true in a growing company. Being uncomfortable with change is natural. Yet, we must all approach change with enthusiasm. We must create it, encourage it, and champion it. It will never stop.
The future starts with what is done today. Opportunities for growth come from constant preparation for the next journey. Our teammates are passionate about learning and growing, personally and professionally.
We reach far beyond just training. Team members have more potential than they realize. People will often talk themselves out of growing but can push beyond what they think is possible. We provide opportunities for team members to dedicate themselves and become better family members, friends, and teammates.
We care deeply about the communities in which we work, for without them we wouldn’t exist. We show our love and appreciation by giving back. Opportunities are provided for team members to volunteer their time and give help to those in need.
Providing financing for someone’s home is a good thing; providing a helping hand to those in need is a great thing.
You will always know where you stand at Mortgage Center. Our managers give consistent feedback to ensure team members know what they're doing well and where they have opportunities to improve. Our managers make it a priority to get to know each team member and take the time to develop individualized management strategies.
Our team members value the flexibility, remote work, and autonomy they find here at Mortgage Center. Most of our teams are fully remote, so we offer opportunities to interact through daily team meetings and quarterly company-wide meetings. These company-wide meetings give team members an opportunity to have their questions answered directly from the highest levels of our organization.
We hire responsible people who thrive on bringing great results to the company being fantastic team members. Our team members have confidence that they get to work with other great people while tackling the tough challenges of the mortgage industry.
Our managers build trust with our team members. With that trust comes a freedom to do work in ways that bring the best results to the company. It's crucial that our team members use their skills, experience, and judgment to make sound decisions for our partner credit unions and their members. We work in an environment of speed and agility, not hesitating to change our course of action if we recognize an opportunity to improve what we do.
We've designed a benefits plan that gives our team members and their families options to choose the plans that work best for them. We constantly review our programs and benefit offerings, listening to the needs and desires of our team members, and adjusting as necessary.
We believe strongly in helping our team members save for the future. We offer two medical plans, each with a health savings account (HSA) associated.
Our medical premiums are low, as we pay 82% of our medical premiums. This gives you the chance to save as much, or as little, as you want toward your future medical needs.
Mortgage Center offers a match on your 401k contributions. We match 100% of the first 2% you contribute, then an additional 50% for every 1% you contribute up to 6%. That means, if you're contributing at least 6% into your 401k, we're matching you at 4%. So when you put in 6%, you're really putting in 10%. The match starts after 6 months of service and team members become fully vested in the employer match after 6 years of service.
We recognize the need to take time away from work to recharge, connect with friends and family, and reset throughout the year. Mortgage Center offers a generous paid time off (PTO) plan, giving team members up to 19 and 1/2 days off in the first year of employment.
We want our team members to be with us long-term which is why we make an investment in the continued growth and development of every team member so they can reach their full potential. We make it a priority to provide training throughout the year for every position from entry level to senior management. We want you to have a clear path to reach your career goals, whether that's team captain, management, or executive level leadership.
Our goal is to promote from within wherever possible. We would rather promote an internal team member into a role than to hire someone outside the organization. Team members are encouraged to apply for open positions. The best way to get an opportunity elsewhere is to excel in your current job.
Mortgage Center hires for a wide range of positions and we want our team members to be able to thrive here. Which is why we pay team members fairly for their skills and experience.
We take pride in having some of the best compensated Mortgage Professionals in our industry!
In addition to paying our employees well throughout the year, we also pay an annual bonus to all employees, based on the company's performance each year. Last but not least, we've built our compensation plan to allow loan originators, processors, and closers to have limitless opportunities to receive commissions for closed loans.
“I enjoy working here mainly because of the teamwork. It feels more like a family environment which just makes it more of a pleasure to work here.”
“The compensation got me in the door,
but the culture is why I stay.”
“Everyone is always willing to help! We are kept informed of where the company is at and how we are doing regardless of what's going on in the world.”
